![]() If you’re using the 2-way integration with Google Calendar and you notice that Google Calendar and Todoist aren’t syncing, please refer to the FAQ section in this article and follow the instructions. If you’re using the Outlook add-in, try clearing the cache from this directory: C:\Users\\AppData\Local\Todoist\Outlook\ My 2-way Google Calendar integration is not syncing Try disabling all extensions or plug-ins, except for Todoist, and see if this fixes the issue. In some cases, one of your other extensions or plug-ins may be blocking Todoist. If you’re using one of our Gmail, Chrome or Firefox extensions, try reinstalling it and see if that fixes the issue. My Gmail/Chrome/Firefox extensions or Outlook add-in is not syncing If Todoist isn’t syncing on your Apple Watch, please refer to this article and follow the steps in the FAQ section. Any troubleshooting steps you may have already tried to resolve the issue.A screenshot of any error/warning logs or messages.The type of data that isn’t syncing (task/comment/label/project).If the task doesn’t appear in one of your apps, it means Todoist for Web is failing to sync. If your added task does appear in Todoist for Web, try adding a new task in Todoist for Web and see if it shows up on your other Todoist apps.If it doesn’t appear, the app in which you added a task is the one having trouble syncing.Add a task from another platform (for example, in your mobile app) and see if it appears in Todoist for Web.Make sure you have the latest version of your task list (the one stored on our servers) by first logging out of Todoist for Web and then logging back in again.You can identify this by following the steps below: If you've tried all the above steps and your app still isn’t syncing correctly, report it to us as a technical issue and include the information below: In order to avoid losing your unsynced changes, note which tasks or data are not syncing before logging out of your account and in again, clearing cache, or reinstalling the app. To check what data hasn’t synced successfully, click the error log icon at the top of your app (this only appears when there’s a sync issue). However, these fixes may cause you to lose unsynced data. If you’re experiencing a sync issue, you would normally be able to fix this by logging out of your account and in again, clearing cache, or reinstalling the app. Learn about the different plan limits, and check your Todoist account to see if it's maxed out the plan limits. Hitting any of these limits could cause sync issues. This will give you information about why your app isn’t syncing (for example, you might’ve reached a project limit) and therefore also how to resolve the issue.Įach Todoist plan has specific limits to ensure smooth performance. If you see this icon, click on it to see if it'll display a message. ![]() It will do so by displaying a yellow warning triangle in the top bar of the screen. In most cases, the app tries to warn you when it’s not syncing correctly. If you're using one of our mobile apps, make sure that cellular data is enabled for the Todoist app. If Todoist works in a private window, it may mean that one of your extensions/plug-ins is blocking your connection to Todoist’s servers. If you’re using the web app, you can check if there is a browser extension or plugin that might be interfering with Todoist by opening in a private window. Make sure you have an internet connection and that nothing is blocking Todoist's network connection
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